A career at RG is unlike any other. You’ll love your job, you’ll work alongside great people, and you’ll have unparalleled opportunity for professional growth. Company culture is more than having our values printed on the wall. It’s about truly living them in how we treat people, how we work together and the shared understanding of values that drive inspiration and innovation for our clients. We see a world where people expect more from work. Where everyone can expect to be challenged, inspired and valued.
At RG, we have a grand mission of making the world a better place to work. For us, this mission starts inside our own business and is reflected in our culture and in the people we’ve brought together to achieve it. In pursuit of our mission, we hire a diverse group of talented and passionate people to build innovative products for HR, and we focus on maintaining a company culture which celebrates individuality, initiative, ownership and collaboration.
To ensure everyone at RG can live and breathe our values, we’ve got a dedicated team across the globe who work to preserve our culture and ensure your experience at RG is a great one. Together, these passionate individuals make up our Experience Team and their mission is to make RG a great place to work. Well, we like to think RG already is a great place to work, and this team helps to make it even better!
As visible, approachable representatives in our offices, the Experience Team tries to gauge how people are feeling every day and share advice and suggestions to continually evolve and nurture RG Culture. Protecting our culture means constantly dreaming up new ways to live our values - you’ll see our culture come to life through global and local events like office volunteer days, inspirational workshops, potluck lunches and even hosting the occasional virtual or in-office yoga class.
Open and honest communication is not an RG value, but we see it as something much bigger. It establishes trust across the business. RG people can expect leadership to be transparent with the ‘what, how and why’ of decision making, and leadership trusts colleagues to give them open and honest feedback. Working at Reward Gateway, you can expect to hear from our CEO every Monday in his blog where he shares how we’re progressing on our mission to make the world a better place to work.
No matter where you are in the world, we use our own technology to ensure there are no barriers to communication or the leaders you work for. Even our office design supports our philosophy of being open and honest. You won’t find looming corridors to the closed off offices of senior managers, nor need to fear secret meetings happening in hidden board rooms. We’re as open and honest with our people as quickly as we can be, and we don’t purposely hide anything.
Our People Team continually reviews and evaluates our global benefits to ensure that RG People have the most amazing benefits available to them. Although, being a global company means we often have to be flexible and work with local laws and practices to provide the best possible offerings. So you can learn about additional, specific local benefits on our individual office pages.
Bonus paid when you have a baby.
Supporting those caring for a family member or friend.
Ensuring the safety and wellbeing of RG People globally.
Bonus paid when you get married.
Helping you with unexpected childcare costs.
To make the world a better place to work we need to ensure every one of us is set up for success in their role. This is why jobs are designed with learning at their core and to allow for each person to be in the driver's seat of their career and personal development. RG People have access to a variety of opportunities and resources to help them grow and to cater to different learning needs and styles – workshops, instructor-led learning, online courses, app subscriptions, mentoring, and participant-driven learning groups. We strive to be open, fair and honest, which leads to almost all of our programmes and resources being open to the whole business - so employees can learn not just for their current role, but future roles, too.
Just a few of the learning programmes available to you at Reward Gateway.
Our mentoring programme that gives our people a platform to bridge the gaps in their knowledge, build confidence and create lasting connections across the globe.
An opportunity to pursue a career in design, engineering or project management. Guidance, resources and support for career transition.
A participants-led learning group that focusses on communication, public speaking and leadership.
We put a lot of time in supporting and developing our Leaders and Managers, from when they first step into a role to wherever their leadership takes them.
With a set of existing programmes and resources everyone will find ways to learn, and we're always open to expanding our current offering and responding to individual requests.
We’re big believers in making sure everyone at RG feels respected, appreciated and valued for the work they do. Our recognition, much like everything at RG, is a constant evolution. We group our recognition initiatives under one name, MORE! – which stands for Moments of Recognition Everyday! And everyone across the company can use it to recognise each other’s achievements in a variety of ways.
All of our recognition initiatives are centred around our company values – from peer-to-peer recognition to manager-led and leadership-driven rewards – MORE! is core to who we are, and how we roll up our sleeves to help make our world a better place to work. Depending on the level of the reward, recipients can celebrate with monetary awards at their top retailers, with many of our employees using their rewards to buy something they truly want, which reminds them of their accomplishments!
At RG, we care about our employees whether they’re working at the office, at home or somewhere else. Your days might not have a set start or end point as we believe in flexible working. And to be the best version of yourself, no matter where you are, we want to support your efforts to improve your wellbeing, whatever that means to you. We encourage our employees to make wellbeing part of their working week. Our Leadership Team believes that everyone will be more effective, productive and make an impact through taking care of their wellbeing and that’s why we encourage you to make it part of your working week.
We have a range of benefits to support the wellbeing of our people. One of their favourites is the RG Wellbeing Allowance benefit. It’s an allowance that we give annually to RG People to spend on their mental, physical and financial wellbeing and it helps make reaching their individual wellbeing goals more affordable. Employees have the flexibility to decide how they spend it, and all we ask is that you commit to a goal and explain how your wellbeing allowance will help you get there.
Reward Gateway’s most important assets are our people. As an RG employee you become a key part of our mission and its future. Every job in our company is important. Everyone can find a team where they belong. You’ll play an essential role in making the world a better place to work and you’ll be recognised for the part you play. Reward Gateway is an equal opportunity employer and welcomes everyone to our team. We feel that diversity, equity and inclusion in the workplace is both right, and a fundamental strategic value driver for the business.
We understand that everyone at RG is an individual with their own skills, hopes, dreams, interests, passions and fears. Careers are built around all of these traits, and our culture allows everyone to be themselves, regardless of age, gender, race, sexuality or other differences. We’re committed to building a diverse workforce and creating an inclusive environment. A diverse team with different voices, different perspectives and different day-to-day life experiences broadens each individual employee’s personal and professional growth, improves our ability to understand and respond to our customers’ requirements, and strengthens our decision making.
In 2016, we introduced RG Work Modes - our activity-based model of where to work for the task you have at hand. With over 75 different activities powering our Mission, we found eight common themes that enable these activities to succeed and called these our Work Modes. These modes were created through workshops where we researched, listened and spent a lot of time learning about our employee’s existing work behaviours and habits.
This was followed by the four-year development and enhancement of our office spaces which would support these work modes and enable our employees to thrive. This process gave us a deeper, more rounded understanding of how to truly make Reward Gateway a better place to work by expanding our workspace to a hybrid of home, office and wherever you find yourself best able to do the work you need to focus on at any time.
Part of making the world a better place to work is making sure your own world is a great place to work. And that’s most successful when you’re given the right environment to do it in. That’s why our global offices have been designed with RG People in mind. They’re modern, accessible, and have multiple working modes to match the tasks at hand. You can find out much more about our offices in the ‘Our workspaces’ section of the website.