It’s a challenging time for businesses and leaders everywhere. More than ever before, we all need ideas to connect, recognize and support our people in meaningful ways, through difficult times. We hope this resource center helps bring you inspiration, insights and practical ideas to help you navigate the new normal and beyond. If you’re looking for more support with the COVID-19 pandemic, please click here to learn how we’re helping our current clients.
Stay safe and well,
The Reward Gateway team
We’ve always believed in open and honest communications, but there has never been a greater opportunity to further anchor employees’ trust in their employers. How can you reassure employees of business actions, and keep them informed on important company updates?
The Reward Gateway story: A look back at our first month during COVID-19
A look back at our own first month in the COVID-19 pandemic. Discover how we transitioned to a remote workforce and navigated the employee experience in a challenging time.
16 Ways to Connect, Support and Recognize Your Teams
Get the top 16 takeaways from our recent COVID-19-focused webinar on how to connect, support and recognize your people during challenging times.
How to manage writer’s block when creating employee communications
Unsure what to write about when it comes to keeping your people updated during the COVID-19 pandemic? If you’re new to blogging it can be difficult to find topics that you think will help and engage your employees, but the key is not to overthink it. Learn more about how you can stay visible even from a distance.
6 Steps to Create Connections during the COVID-19 Pandemic
When your work environment goes through an abrupt upheaval, it can be difficult for HR leaders and communications professionals to know how to act. Where do you start, when your focus has to be shifted to crisis management? Learn more about how to connect, recognize and support your people in times of uncertainty and crisis.
Coronavirus and the role of HR: Staying connected to your people in times of uncertainty
What should employers focus on in a time of heightened concern? We spoke with Group HR Director, Robert Hicks, and our Head of Engagement and Internal Communications, Catrin Lewis, to get more insight and practical tips for HR leaders to adapt for their own workplace.
Your Guide to Powerful Employee Engagement Communications
How can you quickly and effectively communicate with your people, even if you’re not face-to-face? Our Head of Global Engagement explores how to transform your internal communications strategy with targeted, tailored messages that will get your people to listen.
Breaking through the noise: 3 new ways to connect with your people
If you have a geographically-dispersed team (or are dealing with many remote workers), how can you reach them? Whether employees are working in different offices across the globe, or they're on the road all day without access to a computer, one thing is clear: Connection is the fuel to better engagement.
Building a culture of continuous recognition is proven to improve motivation, engagement and mood. When employees might not be able to see one another face-to-face and feel isolated, or are making sacrifices on the front lines of essential services, valuable employee contributions could go unnoticed or even ignored. Here a few resources on how recognition can help connect your company today.
The power of values-based peer-to-peer recognition
Recognition is always a great opportunity to connect the work that people do to the mission or impact they are supporting. While there are lots of short-term focuses you could recognize for, a long-term way to connect to purpose is by recognizing your employees through values.
The importance of recognition in a crisis
Over the past few months, many of our offices have been stripped of those organic “wow” moments that happen when people are working face-to-face. But even though our high fives may feel a little different, there’s never been a more important time to use recognition to fuel employee connections — to one another, to the business and to your core purpose.
8 employee perspectives on the reality of remote onboarding
What is remote onboarding truly like? We wanted to go straight to the source so we asked RG employees what had the biggest impact on their onboarding experience when it couldn’t be done face-to-face. Here’s what they had to say.
Embracing uncertainty with creativity: 3 ideas for recognizing remote employees
In the face of the COVID-19 pandemic, many employees are finding temporary remote working as the new normal. As leaders, we have an opportunity to elevate recognition and connect people to our organizations and to one another, so they feel supported and appreciated for the hard work they’re doing from afar.
5 steps to show your frontline workers appreciation, today and every day
For many organizations, pivoting to online or remote working isn’t an option, and traveling into work each day to provide essential services to thousands of customers or patients can bring high levels of anxiety and stress for employees. Now, more than ever, our frontline employees need us to say, “I see you and I appreciate what you do.”
What does Peer-to-Peer Recognition Look Like Today?
When recognition isn’t built from the top-down, but rather is accessible and encouraged for the whole business, employees feel valued, no matter where or how they work. Learn more about the importance of peer-to-peer recognition and how you can kick off simple ideas at your organization, even remotely.
It’s not always easy knowing the right things to say or do. But it’s a leader’s job to step up in times of uncertainty to communicate and support their people. Learn more about how to create more visibility among leadership, especially in times of high-change and stress.
How HR technology is helping us return to the office
The technology revolution in HR has helped our own HR Director and our People Team navigate the challenging landscape of COVID-19. Take a look at the tools he relied on most while preparing for the office return and throughout the pandemic.
Why embracing technology will put the “human” into HR
Technology is helping us grow so that we can continue making an impact in our roles and focusing on the bigger picture for our people. Here are four things to keep in mind when it comes to how HR should be viewing technology for the long haul.
Finding your North Star: Why company purpose matters more than ever
Right now we are all faced with extraordinary challenges and for some, those challenges will be life changing. In a matter of weeks the way we do business has been turned on its head. But having a clear purpose gives everyone the opportunity to find a connection with your organization that is meaningful to them. Here’s why it matters more than ever.
Remote onboarding strategies to strengthen the employee experience
Improving the employee experience while onboarding employees remotely can seem challenging at first, but if you keep your company culture at the core with some fun along the way, you can have a successful remote onboarding. Learn more in our latest blog.
A manager’s guide to onboarding remote employees
Employee onboarding sets the tone for an employee’s experience with your organization. And in times of crises, this is arguably more important. Now more than ever, it’s crucial to make sure our remote onboarding efforts are well-received. Here’s how to put yours in place.
The CEO Corner: Leading with trust, caution and optimism during a crisis
Executives and other business leaders face day-to-day challenges, but dealing with a crisis is different and when it comes to an existential threat like a global pandemic few can be expected to be prepared. See how CEO Doug Butler has handled the pandemic with visibility and communications as the cornerstones to his approach.
Adopting a changemaker mindset in times of crisis: 3 qualities of inspiring leaders
With HR leaders under more pressure to adapt to shifting priorities and increasing demands, now is the time to adopt a Changemakers mindset. Our SVP of Global Consultancy, Kylie Green, shares the three trademark characteristics that can help you inspire others and drive innovation through times of change and challenge.
The CEO Corner: Reaching your people starts with pushing your communication boundaries
Being visible and connected to people in the business is the key for CEOs and other managers alike. But it’s not always easy. We’re in a world now with a more mobile and remote workforce, oftentimes with people who aren’t in the same office and in my case, not even on the same continent. Here are some tools and strategies to keep in your pocket if you’re unable to rely on that face-to-face traditional Monday morning meeting.
5 ways to have a more visible Leadership Team
Now is the time for leaders to proactively reach out and improve their visibility and accessibility with the entire organization. Employees need to see, hear from and ask questions of you, especially during times of uncertainty. But where can you start? Here are five ideas to spark inspiration.
Whether your workforce has gone remote or not, the uncertainty of the pandemic means many of your people are likely struggling with an abrupt change and disruption to their lifestyle. So how can you support and encourage employee wellbeing when it comes to remote work, family life and mental wellbeing?
Set up for success: How leaders can boost wellbeing and productivity
As we continue navigating the COVID-19 pandemic, we've received a number of questions from HR leaders about managing wellbeing through this crisis. With these concerns in mind, discover three tips on how leaders can maintain balance and maximize productivity, for yourself and those you work with.
6 creative and high-impact ways to support employees financially during COVID-19
As many households shoulder the burden of reduced income and companies cancel or postpone their annual salary review or bonus programs, it’s no wonder that financial security tops the list of issues employees are concerned about. Here are six ways you can help ease your employees’ financial worries and boost your overall EVP in times of need.
22 ways to maintain morale and connect your people during challenging times
Each organization's journey will look a little different, but now is the time to lay the groundwork for improving company culture. Throughout a recent webinar, we talked about the different ways leaders can connect and support their people in the way that works best for their people and organization. Check out our top takeaways.
Back to basics: How HR can provide stability and security in uncertain times
As the environment around us continues to change, our priorities adapt. These last weeks have caused us to shift our focus down a level or two on Maslow’s Hierarchy of Needs. We’ve often had to scrap initiatives and focus primarily on safety and survival – are our employees safe? Do they have the food they need? Discover more about how to navigate Maslow’s Hierarchy in these challenging times in our latest blog.
16 ways to connect, support and recognize teams in times of uncertainty
When faced with an ever-changing situation such as COVID-19, employers need to act quickly to reassure their employees and deliver important information. Now, more than ever, HR leaders should look for new ways to connect, support and recognize their people, in meaningful ways. Check out our infographic for our top takeaways.
The new age of work-life balance: How to connect your people and improve employee wellbeing
This time of adjusting to the “new normal” means finding ways to support our people outside of the office. Done correctly, this can also help nurture company culture from any location, which is especially important as we look to find new ways of keeping remote employees engaged. See how you can prioritize employee wellbeing in key ways.
How to navigate temporary remote work and keep your people connected
For organizations that might not have a large remote workforce, have never encountered the need for remote work, or don’t have access to the resources or support we have at Reward Gateway, we understand this transition is not easy and can be frustrating. Get advice from our Chief Technology Officer on how he prepared the workforce to go remote.
5 ways to keep remote workers engaged
Over a very short span of time, thousands of employers across the country have either increased the number of employees working remotely, or introduced it to their workforces for the first time. More than ever, we need to prioritize open and honest communication, and make sure the achievements we don't get to see in action are still recognized and visible to the rest of the company. Here are our top five tips on how to drive connections and engagement across a remote workforce.
We’ll be updating this resource hub weekly to make sure it’s filled with the most useful content as you and your teams navigate these uncertain times. To help, I’d love to hear from you on what you’d like to see next or gain inspiration from any ideas you can share with us. Feel free to let us know your thoughts by filling in the form. If you’re looking for more support with the COVID-19 pandemic, please click here to learn how we’re helping our current clients.