When faced with an ever-changing situation such as the COVID-19 pandemic, employers need to act quickly to reassure their employees and deliver important information, wherever and however they are working.
This is especially true in financial services organisations, where there's often a mix of member-facing and remote employees who may be facing different challenges. Having open and honest communications from leaders during a crisis is the start, but there are many ways that financial services can help their people understand business goals and keep morale steady.
Here are a few ideas for financial services leaders to keep in mind as they explore new ways of connecting, supporting and recognising their people:
Interested in learning about how others are connecting, supporting and recognising their employees in times of change? We're here to help. Get in touch with a member of my team to learn more:
As the Head of Client Success for our Enterprise and Corporate clients, Megan leads a team of talented Client Success Managers who work hand-in-hand with their clients to help them reach their unique business goals through best practice, support and strategy.
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