Reward Gateway Named to HRO Today’s Baker’s Dozen 2022 Customer Satisfaction Survey for Recognition

Reward Gateway, a global industry leader in employee engagement, announced it has been named by HRO Today magazine as a top ranked employee recognition provider based on customer satisfaction surveys.

The 2022 Baker’s Dozen is considered the industry’s gold standard for recognition services. The Baker’s Dozen Customer Satisfaction Rating is an independent analysis of feedback collected from more than 400 verified recognition customers and buyers. Ratings are based solely on customer satisfaction and are determined across three subcategories: breadth of service, size of deals and quality of service.

Doug Butler, Reward Gateway CEO says:

“At Reward Gateway, we embrace our company value to 'Delight the Customer' each and every day, so it’s especially rewarding to be recognized directly by our clients for our award-winning recognition solution. Our inclusion in the 2022 Baker’s Dozen directly reflects our passion for actively collaborating with our clients to fuel employee engagement, and further validates our world-class NPS ratings.”

Elliot Clark, HRO Today Magazine CEO says:

“Reward Gateway is a powerful addition to the Baker’s Dozen 2022 Customer Satisfaction Survey for Recognition. Given today’s economic turmoil, HR leaders are stretched thin trying to best meet the needs of employees in sustainable, meaningful ways. An effective employee recognition solution builds engagement, productivity and trust in uncertain times, and we welcome Reward Gateway to the list."

The HRO Today Baker’s Dozen Customer Satisfaction Ratings are calculated based on customer feedback. Through an online survey, verified respondents answered questions about the quality of service, deal size, and breadth of service received from their recognition provider. HRO Today aggregates this data using a predetermined algorithm. Questions and categories are weighed based on importance, with special emphasis given to questions pertaining to the quality of customer service. These weights determine the final published rankings.

To view the full list of this year’s rankings, click here.

About Reward Gateway: 

Reward Gateway helps companies engage, motivate and retain people – every day, all over the world. Partnering with over 2,500 companies in 23 countries, we empower more than 5 million employees to connect, appreciate and support one another to make the world a better place to work. Our unified employee engagement hub provides the best of recognition, reward, wellbeing, surveys, benefits and discounts that support talent acquisition, retention and values-driven growth. Clients include American Express, Unilever, Samsung, IBM, McDonald's and more. Learn more at www.rewardgateway.com.