5 min read

It’s no surprise that office environments have a strong impact on employees’ productivity and overall motivation. When you think about your own office, how do employees typically like to work? Or maybe your people work from home or a cafe?

Here at Reward Gateway, we have an agile workplace – which means our space is flexible, open and collaborative – with spaces for every individual.

In the past two years, we’ve opened up three global offices – our newest office being in Rochester, New York. We have some tips to share on how to create a positive work environment to help boost employee connections and engagement.


Embrace open dialogue

When it comes to a collaborative space, it’s key to embrace open and honest communication with employees. By fostering a positive work environment, you can not only help employees feel more involved and trust your organization, but also feel more connected to your business and one another.

In all of our offices throughout the globe, no one has their own office. We all share the same workspace, from the CEO to frontline employees – making it super easy to ask each other questions, share ideas and deepen connections. 

Discover how we strive to improve our own employee experience in our Culture  Book»

And it’s important to make everyone who comes into your office feel included and connected to the space and empowered to spark conversation. In our own offices, we want to create a positive work environment for our people, but also our clients and any industry professionals who come to visit. In fact, we love having people use our spaces (free of charge) and would love to host your team.

Creating inclusive workspaces helps us work towards our mission of making the world a better place to work. 


Respect individual preferences

Our specific office provides us with many different areas to collaborate with our coworkers (both within our office and outside). We have our phone booth rooms which give us a quiet place to collaborate with our co-workers from our different offices without distractions. We have our lounge/kitchen area which is our “buzzing” area. The music is played a little louder than in the work station area. 

We know not everyone works the same way. Some people need silence, some people like a little white noise and others love to have music playing. On top of that, some people require different environments on different days depending on what they are working on in order to be productive. 

Agile working accommodates every type of worker. You can move around based on what your needs are that day, hour, or even minute if you wanted to. 


Be open to new experiences

Agile working wasn’t the always the case for some employees before joining Reward Gateway. The thought of not having their own desks was scary at first. People were thinking “where am I going to put all of my things?” We were forced to de-clutter, and quickly learned that we didn’t need all of those things.

Not having a desk = forced to declutter = a clean work area = more productivity.

This is one of the many positives of agile working. It forces you to declutter and stay organized. Having such a clean work area eliminates many of the distractions that we had in our previous office. Creating a positive work environment helps you nurture office culture.

As one of our Client Success Managers, Ryann, puts it, “I love the flexibility our office space provides. It allows me to find a quiet place for client calls or to avoid distractions and also the freedom to sit or stand in different areas that encourage collaboration and socialization with my team. The ability to literally plug in my laptop and phone anywhere helps me be more productive and efficient with my time.”

Provide perks that your people want

Providing ping pong tables and beer on tap isn’t going to cut it for today’s workforce. People expect meaningful perks and want to feel a bigger sense of purpose in the work they do each day. 

Think about what your organization does in terms of corporate responsibility. Do you offer volunteer perks to engage employees? Do you plan social events with a cause? By creating a work environment that focuses on purpose, you demonstrate that you care about your employees’ interests outside of work.

The Rochester office loves volunteering and supporting our local community. In fact, we recently volunteered at the Center for Youth’s Director of Volunteering and Community Relations. The team helped out with various tasks, including painting the waiting room and sorting through clothing donations. 


Taking a day (or even a few hours) to volunteer in your local community will have employees feeling more motivated to come to work the next day with a renewed sense of purpose, helping to create a positive workplace.

So, what are some ways you create a positive employee experience (both in and out of the office) in order to improve employee collaboration? I’d love to hear more in the comments section below!

Meaghan Bowen

Meaghan is an Experience Manager at Reward Gateway. When she’s not at work, she loves to check out new restaurants and binge-watch HGTV.

Experience Manager

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