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    Client & Employee Support

    Reach our Client and Employee Support teams by using the forms below. Please note that for employees, the quickest way to reach our 24/7 Helpdesk team is to use the “Help” tab on your company’s platform to reach us via chat or phone.

    Remember, employees can get help using the platform through the "Help" tab on your company's platform. If none of the options on this page are what you're looking for, please let us know how we can help by telling us a little more:


    More ways to reach the team: 

    Email: engage-us@rewardgateway.com

    (Already have an account with Reward Gateway? Just log in to your program and contact our Support Team from there!)
    Visit us:
    141 Tremont St. Boston, MA 02111 
    280 E. Broad St, Suite 150, Rochester, NY 14604

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