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September Product Update: What’s new and what’s next at Reward Gateway

Discover the latest Reward Gateway updates: new retailers, wellbeing resources, enhanced analytics and a next-gen mobile experience.

As we close out the year, we’re rolling out powerful new features and upgrades designed to elevate your employee engagement platform. From an expanded retail network and wellbeing library to improved reporting and analytics tools and a cutting-edge mobile experience, here’s what’s new and what’s coming next.  

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What's new 

More retailers. More savings.

Australian employees save $30 million through Reward Gateway’s market-leading discounts. In the past 12 months, we’ve added 250+ new merchants, including: 

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  • IGA 
  • Total Tools
  • Mitre 10
  • Spotlight
  • Zap Fitness
  • 7-Eleven
  • Shell
  • Supercheap Auto
  • Kathmandu
  • Sony 

We’ve also introduced variable load discounts for Woolworths so employees can purchase discounted gift cards of any amount and save more on groceries. 

And we’re just getting started. Aldi, Puma, Kikki-K, Bras & Things and more are coming soon.   

Smarter gifting, in clicks 

The new Gifting Hub makes sending the perfect gift effortless. Employees can:

  • Browse a huge range of retailers  
  • Choose a card design  
  • Add a message  
  • Schedule delivery  

Thoughtful gifting, done in minutes. If you already use employee discounts, you automatically have access. 

SmartSpending Browser Extension

 

 

Never miss another deal

The SmartSpending Browser Extension for Google Chrome, Firefox, and Microsoft Edge alerts employees whenever a discount is available. 

It’s a simple way to save more and a reminder that their employer is looking out for them.  

 

 

Expanding into Singapore & Malaysia 

We’re growing our global footprint. Including Singapore with 100+ local and global merchants like Grab, Shopee, Zalora and Deliveroo. And a rollout in Malaysia, with 80 merchants coming soon. 

‘Boost’ the impact recognition  

Manager Boost is a new feature that lets managers upgrade peer-to-peer eCards into monetary awards with a single click. It’s a powerful way to drive organic manager recognition and amplify the impact of your recognition program. 

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Learn more about Boost in the Help Centre. 

Wellbeing+ fitness made fun

The new Wellbeing+ app helps employees build healthy habits with team-based step challenges and virtual competitions. 

Boost collaboration, spark friendly competition, and make fitness fun for your people. 

Contact your Client Success Manager to implement Wellbeing+. 

Customise your admin dashboard 

Admins can now personalise their admin portals in Reward Manager with drag-and-drop tiles for quick access to key insights, favourite pages, and pending actions. 

See how to customise your dashboard. 

Coming Soon 

Unified Employee Engagement App  

We’re testing a new all-in-one app that brings Discounts, Recognition, Wellbeing and Communications together in one place. Employees will have a single destination to: 

  • Save on everyday expenses 
  • Send and receive recognition 
  • Access wellbeing content 
  • Stay updated with company news 

Mobile-first experience 

We’re making it easier than ever for employees to activate and access their employee engagement platforms on mobile devices with: 

  • Full mobile registration and onboarding 
  • Multi-factor authentication via SMS and apps like Authy or Google Authenticator 

retail_1A personal retail experience 

Our new engagement tech will make retail offers more relevant than ever with: 

  • Targeted communication that sends employees offers from stores they love  
  • A personalised app experience that reflects the way your people like to shop 
  • Exciting new types of merchant promotions   
  • Timely, relevant push notifications for special offers 

Enhanced reporting & analytics 

Soon you’ll have access to powerful new reporting capabilities and an Insights Builder that allows you to easily: 

  • Create and customise reports  
  • Filter reports for granular insights 
  • Easily save and export reports for deeper analysis 

We’re also investing in advanced reports and AI-powered summaries to highlight key insights instantly. 

wellbeing 3@2xUpgrade Wellbeing Centre 

We’re refreshing the Wellbeing Centre with thousands of new resources covering: 

  • At-home workouts (yoga, HIIT, strength training and more) 
  • Guided mediations 
  • Recipes 
  • Money tips 
  • And much more 

     

Plus, you’ll be able to rename, rearrange and add your own content to reflect your brand and values.  


If you have questions or want to explore how these features can benefit your organisation, reach out to your Client Success Manager. We’re here to help you unlock the full potential of your Reward Gateway platform.

Talk to an Engagement Consultant »