5 min read
Alongside my job as a client services manager helping our awesome clients implement and manage their SmartHubs®, I am one of a few that make up the Reward Gateway Culture Team. If your workplace doesn’t have a Culture Team, here’s why we exist, in a nutshell:
Our mission is to make Reward Gateway a happier place to work.
This links to our wider company mission of making the world a happier place to work. The way we see it, this has to start at home and it has to start with us. It's why culture plays such an important part in strong employee engagement. It’s a daunting task, but one that I am proud to be a part of. The Culture Team itself is made up of all walks of life from different countries, and in different job roles, but part of what informs how we make our workplace happier is to find out what makes our employees happier.
The Culture Team was initially created as a way to represent the employee voice, about two years ago. We redefined our company values, and continue to evolve as our company does, too.
So we talk. A lot.
And having talked to almost all of our 300+ employees, I’ve learned a few things along the way. And the biggest thing? Nowadays, to get at what will really make your employees happier, you’ve got to go beyond that anonymous, dreadful suggestion box. Here’s what to keep in mind to drive positive change within your company:
“Do you feel connected to the company?”
“Name one way we could communicate better.”
“If you had $50 to help our office environment, how would you spend it?”
I hope that some of our learnings can help you start on your feedback journey. As for us, the Culture Team always has our ears on the ground. I’m looking forward to sharing more tips and tricks I’ve learned along the way with you!
Bekkie is based in NYC and is our Global Product Marketing Manager (formerly our client success queen). She's a big fan of workplace culture and what keeps employees happy.