GANT improves Culture Index, recognition offerings and more following survey results
GANT UK is a clothing retailer with locations in Ireland, UK and more.
Number of employees:
Number of locations:
Employee recognition, employee discounts
Caroline Shine, Head of HR and People Development at GANT, which is a European retail company, needed to get to the bottom of what her people really wanted. After putting together an employee survey, she received fantastic feedback about where the company was when it came to teamwork and customer service, but clearly highlighted areas of improvement, including reward and recognition, and learning and development.
With no other HR department in other countries besides the UK, the teams felt like they were working in silos and not doing enough to improve the candidate experience and attracting employees to the brand.
To accomplish both goals of implementing unique and exciting discounts for employees, and further aligning its spread out workforce on a global level, Caroline turned to Reward Gateway for a cost-effective solution. She worked with Reward Gateway's design team to create a recognition program with eCards aligned to the company values of being authentic, innovative and passionate, as well as an employee discounts program and instant monetary awards.
To better the survey capabilities, GANT UK also uses Reward Gateway's survey solution, which gives instant feedback through a pulse-style survey.
GANT UK is inching closer to the goal of becoming the best employer in its industry by 2020. In addition to the Reward Gateway products, the organization has rolled out other incentives, such as a day off for people's birthday, increased paid volunteer time and increased parental leave, too.
The pulse-style survey shows Caroline's team that they're on track with engagement initiatives, with a plus-50 score, and the organization is looking into more offerings such as technology and fitness discounts.
Since working with Reward Gateway, the total spend has been near the equivalent of $250K, with a savings of near the equivalent of $22K. Notably, the organization has also seen a reduction in turnover by 29% and an increase in their culture index from 31% to 40%.
reduction in employee turnover rate
increase in Culture Index Score across organization