We love the discounts available on the platform and constantly obsess over the user experience when using them. To ensure our obsession turns into improvement for you, we measure every piece of feedback on all of the retailers we partner with – whether negative or positive – and if we see obstacles between them and your people, we take action.
You might have noticed this with the Goldsmiths Reloadable Card discount being no longer available.
Goldsmiths offered a great level of discount which was much loved by many of your people, and then they made some changes which were below the level of user-experience you and your people expect. These changes meant the Reloadable Card could no longer be used to buy Rolex, Omega, Breitling, TAG Connect, and Cartier brands, as well as any sale/discounted items and products marked ‘online only’.
We saw first-hand from your people how confused they were by the offer and disappointed that they had restrictions on their card. So we removed it. We hope you agree with us taking these measures to continue to provide Value, Selection, and Convenience to the discounts you offer your people. We’ve kept the door open for Goldsmiths to return with an offer which your people will love to use and still offer a Cashback saving with them for those who do want to shop there.
And it’s not often we have to be so strict and deliver bad news, bring bigger and more instant discounts to your people is at the core – and we’ve loved bringing new offers such as:
- Save 12% with The Instant Restaurant Card and Voucher.
- Save 10% with an Arcadia Instant Voucher.
- Save 10% with a Caffé Nero Instant Voucher.
- Save 10% with a Truly Experiences Instant Voucher.
- Save 8% with an Argos Instant Voucher.
- Save 5% with a Primark Instant Voucher.