Reward Gateway Launches On the Spot Recognition to Support Frontline and Offline Employees

New feature empowers employers with flexibility and in-depth oversight over spontaneous awards, alongside expansive employee redemption options

Reward Gateway, a leading global employee engagement company, announced its “On the Spot” recognition feature that makes it easier for managers to present in-person recognition (monetary or non-monetary) to frontline employees in retail, hospitality, warehouse and manufacturing environments. The feature enables and tracks recognition whether or not an employee’s name is known or captured at the time of the recognition moment. Not only are these in-person recognition moments easier for managers to give, but employees can also choose to redeem monetary On the Spot awards from hundreds of e-Gift cards, directly from Amazon, or from their company’s custom awards offerings.

The new feature also gives greater oversight and control to employers from creation to budgeting to redemption. The Reward Gateway platform allows employers to generate unique award codes that can be printed on individual Thank You Cards, certificates or another medium of their choice. This means HR leaders have more flexibility and control over how many On the Spot awards to create and which moments to celebrate. Automated reporting tracks budgets, as well as which employees have logged in to view or redeem their recognition.

Rob Boland, Reward Gateway COO said:

“Reward Gateway understands the power of celebrating and rewarding employees for great work as it happens, especially given its proven ability to reduce churn. However, traditional in-person awards suffer from lack of use because of the additional tasks they put on HR teams – from cumbersome administration and tracking to managing reward fulfillment. On the Spot recognition allows every employee – regardless of their role, email or computer access – to take part in recognition programs, and frees up time for HR by automating fulfillment, redemption and reporting.”

About Reward Gateway: 

Reward Gateway helps more than 2,000 of the world’s leading companies, in 23 countries, to connect, recognize and support their best people with an employee engagement platform that brings employee benefits, discounts, recognition and reward, employee wellbeing, employee communications, and employee surveys into one unified hub. Clients include American Express, Unilever, Samsung, IBM, and McDonald’s. For more information, please visit www.rewardgateway.com.