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HR tech leader Reward Gateway, who help clients connect, recognize and support their workforce through a unified employee engagement, reward, recognition, communication and benefits platform, today announced that it has been recognized as a gold medalist and leader in the 2020 Rewards and Recognition Data Quadrant from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities and emotional sentiment. 

SoftwareReviews named Reward Gateway a gold medalist as it received an 8.4 composite score, which represents the complete and aggregated satisfaction score from end users. 

Reward Gateway secured high satisfaction scores in a variety of areas representing vendor capabilities and product features including:

  • Availability & Quality of Training
  • Vendor Support
  • Product Strategy & Rate of Improvement

Reward Gateway also received an Emotional Footprint score of +92, receiving perfect scores on saving time for clients, being transparent and acting with integrity. Other Emotional Footprint metrics in which Reward Gateway ranked highly include:

  • Being Efficient
  • Enabling Productivity
  • Being Reliable
  • Being Trustworthy

The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view. 

“We are honored to be recognized as a leader in the Employee Reward and Recognition industry for our work to help organizations connect, recognize and support their people," said Rob Boland, COO at Reward Gateway. “Today HR leaders are being asked to do more for their organizations than ever before, with even less resources. The scores we earned here highlight the critical role that our solutions play in the post-COVID HR tech environment. I couldn’t be more proud of the Reward Gateway team for living our mission and values with a focus on helping clients create a motivated and engaged workforce.”

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

About Reward Gateway: 

Reward Gateway helps more than 1,800 of the world’s leading companies, in 23 countries, to connect, recognize and support their best people with an employee engagement platform that brings employee benefits, discounts and perks, recognition and reward, employee wellbeing, employee communications, and employee surveys into one unified hub. Clients include American Express, Unilever, Samsung, IBM, and McDonald’s. For more information, please visit www.rewardgateway.com.