Industry:
Retail
Number of employees:
309
Number of locations:
60
Platform features:
Employee discounts, employee recognition, employee surveys
The challenge
Caroline Shine, Head of HR and People Development at GANT UK, which is a European retail company, needed to get to the bottom of what her people really wanted. After putting together an employee survey, she received fantastic feedback about where the company was when it came to teamwork and customer service, but clearly highlighted areas of improvement, including reward and recognition, learning and development.
With no other HR department in other countries besides the UK, the teams felt like they were working in silos and not doing enough to improve the candidate experience and attracting employees to their brand.
The approach
To accomplish both the goal of implementing a unique and exciting benefit for employees, and further aligning their spread out workforce on a global level, Caroline turned to Reward Gateway for a cost-effective solution. She worked with Reward Gateway's design team to create a recognition program with eCards aligned to the company values of being authentic, innovative and passionate, as well as an employee benefits program and instant monetary awards.
To better the survey capabilities, GANT UK also uses Reward Gateway's survey solution, which gives instant feedback through a pulse-style survey.
