When faced with an ever-changing situation such as the COVID-19 pandemic, employers need to act quickly to reassure their employees and deliver important information, wherever and however they are working.
This is especially true in financial services organisations, where there's often a mix of member-facing and remote employees who may be facing different challenges. Having open and honest communications from leaders during a crisis is the start, but there are many ways that financial services can help their people understand business goals and keep morale steady.
Here are a few ideas for financial services leaders to keep in mind as they explore new ways of connecting, supporting and recognising their people:
Interested in learning about how others are connecting, supporting and recognising their employees in times of change? We're here to help. Get in touch with a member of my team to learn more:
Natalie Savkoski is our Strategic Client Success and Engagement Manager at Reward Gateway. She loves helping leaders make a positive difference in the everyday lives of millions of people around the world and works with organisations of all sizes to deliver the best tools to motivate and engage their employees.
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