IN CONVERSATION WITH
DEFRA
with Nat Jutla, Employee Benefits and Employee Financial Wellbeing Lead
- Industry: Public Services
- Employees: 35,000+
- Locations: 700+
Highlights
£47k
employee savings each month using Discounts
95%
active users on the platform
£607k
spent through SmartTech™ over 2 years
45%
employee engagement score, up from 27%
"It's no good saying, "you need to be able to make your money go further" if you don't give them the tools to help them do that. Reward Gateway's discounts and platform, with the ease of the app, makes that all really accessible. That's kind of where the journey started, and then we went through several different frameworks until we then needed to add recognition.”
Watch at 05:41
"We started with a platform - the previous one we had hardly any engagement - we've now got 95% active users. But we also are spending for a whole year now, £700,000 a month across 35,000 employees, which means they're saving £47,000 pound a month.”
Watch at 10:10
"You have to ask people what they want. So we did that via this study. And we continually do that in pulse surveys and others. And by doing that, when we first put in the benefits back in 2016, we got our engagement scores up in three years, from 27% to 45%. But it's listening, and not just listening, but making sure you act on that.”