Contact the Reward Gateway | Edenred team
Get in touch with a member of our team
For the quickest response time – including requests for support with products, programmes or services provided by Reward Gateway | Edenred – please review the options on this page to be directed to the appropriate form. If none of the listed options align with what you're looking for, please let us know how we can help by submitting the form below instead.
Support for Edenred products
Looking for support with your Edenred account? Please click on one of the options below to be directed to the appropriate form, or submit the form below and select to direct your enquiry to the Support Team for Edenred products.
Resend Your Select eCode(s)
Submit your request to the Edenred Support Team and receive all your unredeemed eCodes within 24 hours.
Resend Your eGift Card or Digital Voucher
Submit your request to the Edenred Support Team to have your eGift card or digital voucher resent to you within 24 hours.
Redeeming a reward?
Discover where you can spend your rewards or redeem vouchers and see our frequently asked questions.
Edenred Childcare Vouchers
If you need support with childcare vouchers, please contact helpdesk-uk-vbr@edenred.com or submit the form below.
Admin and Member / User Support
If you an existing admin or member and need support, please contact helpdesk-uk-vbr@edenred.com or submit the form below.
Support for Reward Gateway products
Looking for support with products, programmes or services provided by Reward Gateway? Please click on one of the options below to be directed to the appropriate form and to ensure your enquiry is addressed as quickly as possible.
Admin Support
Contact the Reward Gateway Client Support Team for help with administering your platform, technical assistance, Reward Manager training, access control, reporting questions, and more.
Member / User Support
The quickest way to reach our 24/7 Helpdesk Team is to use the “Help” tab on your company’s platform to reach us via chat or phone. Alternatively, you can click here to submit your questions.
Reward Gateway CCV
If you're trying to set up your Childcare Voucher scheme with Reward Gateway, or need help receiving payment for participation in the programme, please contact our CCV Team for help.
More ways to reach the team:
Already have an account with Reward Gateway | Edenred? Just log in to your programme and contact our Support Team from there!
Phone: +44 20 7229 0349
Email: info@rewardgateway.com
Visit Us: Third Floor, 1 Dean Street, London, W1D 3RB, United Kingdom
London Office
Third Floor, 1 Dean Street
London W1D 3RB
United Kingdom