IN CONVERSATION WITH
Holland & Barrett
with Marc Whittingham, Head of Change Communications & Engagement
- Industry: Retail
- Employees: 7.000+
- Locations: 750+
Highlights
22%
above industry average employee engagement rate
£106k
annual average annual employee savings using Discounts
£302k
given to employees using Reward & Recognition
£720k
salary savings through Holiday Trading in two years
"Our colleagues wanted that one-stop shop, but actually the cost of living crisis was hitting a little bit then, so they wanted some way that they could make savings from cinema tickets to their weekly shop. So, we launched the platform in quite a basic way with savings and eCards. And although starting in a basic way, it really hit. We got great engagement from the get-go with it."
Watch at 04:33
"These things need to be accessible to everyone, anywhere, and it has to be really easy, because the tech skills of some of our workforce are really varied. So this needed to be a platform that was really simple.”
Watch at 05:58
"We had so many things around the business that we were paying different providers for. We just looked at how we could consolidate that into one and also have a massive benefit where it's easier for colleagues to access, and make it more accessible for colleagues to access those benefits."