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IN CONVERSATION WITH

Homes for Students

with Laura Carter, Communications Director

  • Industry: Housing
  • Employees: 1,000
  • Locations: 3

Highlights

6.5%

reduction in attrition

£104k

spent using Discounts

95%

active users since launch

720+

eCards sent

"In the last twelve months, we've managed to stabilise attrition rates. It's at the lowest it's been for a long time, having decreased by six and a half percent. More of our colleagues are enjoying what they're seeing, staying longer, and being able to progress with us. I believe the platform is a big part of that. From day one, they feel like they're part of something that gives them something back."

Watch at 03:42

"What Reward Gateway gives us as an organisation is that sense of connection and a place to connect. But also, personally, my relationship with the Reward Gateway team has been more about ideas and ideation. I absolutely love the opportunity to delve into the ideas of what other organisations have done to solve a problem, bring in a new idea, or turn something around."

Watch at 06:29