IN CONVERSATION WITH
Southeastern Railway
with Alex South - Head of HR Services, Sarah Friend - HR Systems & Benefits Manager and Clara Lewis - HR Assistant
- Industry: Transport
- Employees: 4,500+
Highlights
71%
active user rate after launch
£31k
2,200
eCards sent in one year
£697k
spent through SmartTech™
“We started on a journey to ask ourselves, what can we do differently with this? How can we use technology to really help us just from a very linear base, get all these onto one platform? But then how can we use that to get our colleagues more involved to make this more of a peer-to-peer system?”
Watch at 02:28
“We’ve got some really good responses from people including managers, just saying it’s so easy now that if something happens within the company, that they want to reward one of our colleagues, then they can log on straight away and they’re able to issue an eCard.”
Watch at 08:00
"When we were looking at the market engagement around what’s out there, it was really clear to me that we had to find a partner that was a good cultural fit for us. And I think with Reward Gateway, we’ve really found that."