IN CONVERSATION WITH
Welcome Break
with Nicola Marshall, People Director
- Industry: Retail
- Employees: 6,500+
- Locations: 50+
Highlights
10%
labour turnover reduction over 2 years
£50k
£13k
saved by employees using Cycle-to-Work
£5.9k
saved by the business using Cycle-to-Work
"Our generation is everything from our 16 to 87. Those different generations, we want to - and need to - talk to them in a different way. We've got our internal comms platform that has links in it, we use email, we use our learning platform, we use our HR platform. Every opportunity to put the My Welcome Break logo so there's an easy click-through link.”
Watch at 06:00
"We unite everybody through our values and then we utilise the platform to pull it all together. All of our Reward and Recognition programmes are administered through My Welcome Break RG platform. Whether it's a Thank You card, an eCard or they've been given a Reward cheque that they cash in for value through our incentive programmes, My Welcome Break is the thing that we push it through.”
Watch at 07:03
“Our labour turnover is continuing to decrease, beyond expectation. We run an annual engagement survey, which we've just completed and we've seen the engagement of our team in wanting to recommend Welcome Break as a place to work, continue to increase year-on-year-on-year, where we've defined our benefits offering and our Reward and Recognition.”