Select
Customer Reward

Select Customer Reward is for brands who want end-to-end incentive and reward fulfilment for customer acquisition, loyalty and retention campaigns. It handles issuance, delivery, tracking and reporting so your marketing, sales ops and channel teams can plan and run reward-based campaigns without managing the fulfilment themselves.

For new customers, we can help you get your campaign within 72 hours of signing up. Select requires no complex IT integration to get started and reward can be issued immediately once the programme is configured. Delivery is instant from the moment your campaign launches.

Choose from over 100 UK retailers across supermarkets, fashion, technology, dining and experiences. The catalogue includes all major supermarkets, high street brands, John Lewis, Nike and many more. Offer our full retailer catalogue or choose a specific selection of retailers to match your campaign audience or brand positioning. You pick what’s right to incentivise and reward your customers.

Yes. You can lock the catalogue to a specific set of retailers for any campaign. You can offer full choice, restrict to a curated selection, or test specific high-value brands side by side to identify what drives the strongest conversion or retention outcome for a given audience. Configuration is handled as part of programme setup.

Select gives you real-time visibility all reward activity. You can see what has been issued, redeemed and outstanding at any moment, letting you learn what is working and optimise mid-campaign rather than waiting for it to close. You can adjust reward values, test retailer combinations and identify which incentives are driving the strongest results for your audience. The data is yours to act on, when you need it.

Select provides a real-time dashboard showing all reward issued, redeemed and outstanding across any given period. You can report by campaign, reward value and retailer. Data is accessible to you at all times with no need to request it from an account manager, so your team can demonstrate ROI clearly and quickly.

Our UK-based team handles all customer care for reward recipients, end to end, including delivery queries, redemption support and exception management. Select is rated Excellent on Trustpilot with an NPS of 79+, so you can trust us to look after reward delivery.

Yes. You can configure Select with branded communications and a customised redemption experience that reflects your brand. Tailoring attracts an additional fee but setup is straightforward, customisation is simple and you stay in control throughout.

Yes. Select is a standalone product with no dependency on other tools or systems. It sits alongside whatever you already have in place or can replace an existing solution entirely. Switching is straightforward: most organisations are live within 72 hours of an initial scoping call, with no complex migration and no minimum commitment required.

Select gives recipients genuine choice from over 100 retailers, which increases the relevance and perceived value of the incentive across a wider audience and drives stronger campaign participation. Delivery is instant and digital, so there is no logistics overhead, no physical cards to manage and no fulfilment delays. For brands running acquisition and loyalty campaigns at scale, that combination of breadth, speed and simplicity directly improves campaign outcomes.