How to connect, recognise and support employees during times of uncertainty: Navigating the coronavirus for HR leaders
Acro Aircraft Seating needed a better way to attract, engage and retain their staff. After working with Reward Gateway, the manufacturing organisation now has a dedicated employee platform with 83% engagement.
Number of employees:
Male to female ratio:
RG launch date:
Employee discounts, Childcare vouchers, Cycle to Work, employee recognition
The challenges the business was facing were difficulties attracting, engaging and retaining staff. Acro had no internet, very limited internal communications and limited benefits. Beyond that, the organisation also had no recognition program. HR Director Cathy Girling needed a solution that would solve not just one, but many of the organisation's issues to boost engagement at Acro with their workforce, where 1/3 of the company's staff were on the shop floor with no access to a PC.
Working with Reward Gateway, Acro put an engagement platform in place that gives employees access to retail discounts, an employee recognition program to send peer-to-peer eCards, a company blog to keep updated on important company news and links to the company's social media feeds.
Additionally, employees can now access key documents to help them do their job better, such as process and procedure documentation.
Acro's dedicated employee platform called "My Acro" is accessible anytime, anywhere to all their employees. Since implementing the program, the company has increased their engagement from 55% of staff registrations to 83%.
Their employees use the platform on a regular basis to get retail discounts, nominate their colleagues for recognition awards and access critical communications from the company. The score for "Proud to work for Acro" from employees has improved from 77% to 84% and employee turnover as a whole has reduced.
employees engaged with engagement platform
increase in "Proud to work for Arco" survey