6 min read
Throughout my professional career, I've had the opportunity to work in a variety of roles – including Recruitment, Sales and Management – selling into a number of different industries. Not only has this given me a unique perspective for the different departments and leadership styles within companies, but it's also reaffirmed that no matter your position, location or company – we all need (and crave) employee recognition.
I'm sure you’ve read the multitude of posts and research studies that speak to the importance of employee recognition at work – it’s empowering, motivating, and it helps connect you to the purpose and mission of the company. But for many of us, here’s the problem… we’re not getting recognised or rewarded in our jobs. We’re missing out on the appreciation, even when we know we’ve put in just as much (if not more!) effort as those who do get what seems like “more than their fair share of praise” and it doesn’t feel very good.
It’s not like you’re expecting a gold-plated trophy or a parade in your honour — you just want a simple acknowledgement that what you’re doing matters.
I get it - the stats don’t lie. When it comes to recognition, there’s a huge gap between what managers wish or think they’re achieving within their teams, and the daily reality of their employees. Employee engagement survey results frequently reveal comments such as, “I wish my manager would recognise me more often,” and “I did a great job yesterday on the presentation and no one said a thing.” Lack of appreciation is a real pain that employees are trying to convey and HR is seeking to address.
Maybe your manager grew up thinking that paying employees was enough of an approval check, so they think anything beyond this is too much. Or they think that recognition requires a grand gesture or public statement, when in fact all it takes is a sincere “thank you” for a specific contribution or “congratulations” for an accomplishment.
It’s not because you don’t deserve to be recognised - it’s likely your manager just doesn’t know why it’s important, and even if they do, they may not know how to do it “properly.” Being a leader isn’t easy, and something that comes up a lot during my client discussions is the fear of getting employee recognition and reward wrong, along with the fear of not coming across as genuine.
Maybe your manager hasn’t received the type of recognition you’re seeking, so they don’t know how or aren’t comfortable giving it. In any of these instances, managers need support and education, not disdain and resentment.
Managers are human too! And even though it may sound odd, this is as good a time as any to take the lead and set an example. Below is an example of a peer-to-peer eCard I sent to one of my colleagues.
While it would be great for all leaders to see the value of employee recognition and formalise it by rolling out a dedicated reward and recognition platform across the whole business, sometimes you’ve just got to start simple. Instead of waiting for change to come from the top down, sometimes you’ve got to start from the grassroots and utilise your influence to slide in from the side.
By recognising your manager and teammates first and letting them see the benefits of this positive behaviour, you might spark the inspiration to get them on the recognition train.
Here are five simple ways you can start building genuine but simple recognition into your daily work life:
By modeling the behaviour you want to see, over time, you’ll start to see a difference.
We know that being recognised is fantastic for boosting your motivation and morale, but did you know that giving recognition is just as beneficial! Research shows that practicing gratitude on a regular basis makes us more patient and better able to make sensible decisions. Some studies also show that seeking out and acknowledging the things that you’re thankful for also provides a boost to your physical and mental health.
Studies show that people who practice gratitude are more even-tempered, happier, and feel better supported by others – all traits which make an excellent employee and contribute to a positive workplace culture. We also know that people in high stress careers, such as teachers and nurses, who exemplify gratitude & gratefulness are less likely to burn out. That’s not only good for the employee, but it’s great for the company: a lower turnover rate means recruitment costs stay low, and happy, engaged employees demonstrate higher job performance.
By starting a personal practice of recognising others (including your leaders!), you’re doing something that will have long-term positive effects on your own wellbeing, and you’re starting a movement that will have a ripple effect on the people you recognise.
When the time comes to introduce the idea of using technology, which streamlines and enables easy reporting on employee recognition and rewards across the business, the push for it will be simple because recognition will be second nature to you and your team. Adding a platform will add momentum to the cultural change you’ve started, amplifying the effectiveness and allowing you to see and improve the results.
You might know the phrase “be the change you want to see in the world”. Turns out this is actually a simplified paraphrase of what Mahatma Ghandi actually said in a speech, which was:
If we could change ourselves, the tendencies in the world would also change. As a man changes his own nature, so does the attitude of the world change towards him.
In other words, if you want the environment around you to change, start with what you can control yourself. If all you want is to receive a word of thanks, then start by giving it. Recognise your peers. Recognise your manager. Seek out and acknowledge the things that are done well around you.
Toni manages a team of employee engagement specialists, coaching them to spread the word on how to make the world a better place to work. A former recruiter, Toni is a natural people person!
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