Reward Gateway Slavery and Human Trafficking Statement (2017)


As the leading employee engagement technology provider, Reward Gateway understands the importance of removing slavery and human trafficking from our global society – we live by our Think Global value inside and outside of our business. We’ve all got a responsibility to be alert to the risks and everyone at Reward Gateway is expected to report concerns through the appropriate channels, with management acting upon them quickly and efficiently.

Our structure and background

We provide SaaS products to HR in order for companies to attract, engage, and retain employees. Founded in London, UK, in 2006, we have subsequently opened offices in Birmingham, Sydney, Melbourne, Plovdiv, Skopje, and Boston in the USA.

Our supply chain

Whilst we resource our core services including engineering in-house where we have full control, like most large businesses we have a large supply chain, especially in the fulfillment part of our benefits and rewards products. Whilst almost all of our direct suppliers are in countries where the risk of slavery and human trafficking is low, we are conscious that the 3,000 retailers that we work with globally have their own complex supply chains that are in higher risk areas. We vet retailers where we can to ensure they meet our own high standards and we actively monitor industry and consumer news to be alert to issues that arise and we act quickly, removing any supply chain partner where we have reasonable belief that they do not meet our standards.

Our colleagues

Reward Gateway operates a rigorous recruitment selection process for all hiring decisions which includes obtaining documented proof of the individual’s right to work in the country in which they will be employed. We will always pay colleagues at least the minimum wage rate applicable in the geography in which they work.

We are passionate about doing business the right way, and all of our colleagues are required to demonstrate the highest ethics. All colleagues are guided by the eight values which we share. These shape how we think, plan and make decisions to deliver operational excellence and best serve our customers.

Our stance towards slavery and human trafficking

Given the nature of our business, we believe the risk of modern slavery in our supply chain is low compared to businesses operating in other sectors. However, we do not intend to be complacent and will continue to work to improve our policies and procedures to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values.

How we ensure our stance

Speak Up – The organisation encourages all its workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains of the organisation. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. The organisation's process is designed to make it easy for workers to make disclosures, without fear of retaliation. Those who have concerns can raise concerns via their line manager or by emailing

Staff Handbook – The organisation's handbook makes clear to employees the actions and behaviour expected of them when representing the organisation. The organisation strives to maintain the highest standards of employee conduct and ethical behaviour when operating abroad and managing its supply chain.

Procurement – The organisation is committed to ensuring that its retail partners adhere to the highest standards of ethics and only partners with reputable companies to ensure this.

Agency workers policy – The organisation uses only specified, reputable employment agencies to source labour and always verifies the practices of any new agency it is using before accepting workers from that agency.

Assessment of effectiveness in preventing Modern Slavery

We understand that Modern Slavery risk is not static, and will continue our leading approach to mitigating this risk in the year ahead.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the Reward Gateway’s slavery and human trafficking statement for this financial year.

Signed and approved by:

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Glenn Elliott

Founder & CEO

Reward Gateway