Reward Gateway Slavery and Human Trafficking Statement - relating to the financial year ending 30 June 2018


As the leading employee engagement technology provider, Reward Gateway understands the importance of removing slavery and human trafficking from our global society – we live by our Think Global value inside and outside of our business. We’ve all got a responsibility to be alert to the risks and everyone at Reward Gateway is expected to report concerns through the appropriate channels, with management acting upon them quickly and efficiently.

Our structure and background

We provide Software as a Service (SaaS) products to HR in order for companies to attract, engage, and retain employees. Founded in London, UK, in 2006, we have subsequently opened offices in Birmingham, Sydney, Melbourne, Plovdiv, Skopje, and Boston in the USA.

Our supply chain

Whilst we resource our core services including engineering in-house where we have full control, like most large businesses we have a large supply chain, especially in the fulfillment part of our benefits and rewards products. Whilst almost all of our direct suppliers are in countries where the risk of slavery and human trafficking is low, we are conscious that the 3,000 retailers that we work with globally have their own complex supply chains that are in higher risk areas. Over the past year, we have continued to vet retailers where we can to ensure that they meet our own high standards and we have continued to actively monitor industry and consumer news to be alert to issues that arise. We act quickly, removing any supply chain partner where we have reasonable belief that they do not meet our standards.  Over the past year, we have not identified or been made aware of any of our supply chain partners who have fallen below our standards. 

Our colleagues

Reward Gateway operates a rigorous recruitment selection process for all hiring decisions which includes obtaining documented proof of the individual’s right to work in the country in which they will be employed. We pay market wages, and will always pay colleagues at least the minimum wage rate applicable in the geography in which they work.

We are passionate about doing business the right way, and all of our colleagues are required to demonstrate the highest ethics. All colleagues are guided by the eight values which we share, and these shape how we think, plan and make decisions to deliver operational excellence and best serve our customers.

Our stance towards slavery and human trafficking

Given the nature of our business, it continues to be our view that the risk of modern slavery in our supply chain is low compared to businesses operating in other sectors. However, we do not intend to be complacent and will continue to work to improve our policies and procedures to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values.

How we ensure our stance

Speak Up – Reward Gateway encourages all its workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains, of the business. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. The reporting process is designed to make it easy for workers to make disclosures, without fear of retaliation. Those who have concerns can raise concerns via their line manager or by emailing  Over the past year, nobody has raised any such concerns with us.

Staff Handbook – Reward Gateway’s handbook makes clear to employees the actions and behaviour expected of them when representing the organisation. We strive to maintain the highest standards of employee conduct and ethical behaviour both in the UK and when operating abroad and when managing our supply chain.

Procurement – Reward Gateway is committed to ensuring that our retail partners adhere to the highest standards of ethics and we only partner with reputable companies to ensure this.

Agency workers policy – Reward Gateway uses only specified, reputable employment agencies to source labour and we always verify the practices of any new agency we are using before accepting workers from that agency.

Looking ahead

Over the next 12 months, we will continue our current approach to managing the risk of slavery and human trafficking within our business. Our ambitions include:

  • Providing further training on modern slavery risks as part of our new employee induction and our annual security training. 
  • Reviewing and revising our policies and processes to include express reference to the Modern Slavery Act.

Assessment of effectiveness in preventing Modern Slavery

We understand that the Modern Slavery risk is not static, and we will continue our leading approach to mitigating this risk in the year ahead.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the Reward Gateway statement on the prevention of slavery and human trafficking for the financial year ending 30 June 2018. It has been approved by our board who will review and update it annually.

Signed and approved by:
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Doug Butler

CEO - Reward Gateway

Past versions of Slavery and Human Trafficking Statements: 

The 2017 Slavery and Human Trafficking Statement from Reward Gateway