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As the leading employee engagement technology provider, Reward Gateway understands the importance of removing slavery and human trafficking from our global society – we live by our Think Global and Be Human values inside and outside of our business.
Our Mission “to make the world a better place to work” is one we take incredibly seriously and is at the forefront of everything we do. Modern Slavery is unacceptable within our business operations, and working with our teams and others to eradicate it is part of our overall approach to human rights and furthering our Mission.
We all have a responsibility to be alert to the risks, and everyone at Reward Gateway is expected to report concerns through the appropriate channels, with management acting upon them quickly and efficiently.
Reward Gateway is a Software as a Service (SaaS) business that helps more than 1,800 of the world’s leading companies to attract, engage and retain their best people with an employee engagement platform that brings employee benefits, discounts and perks, reward and recognition, employee wellbeing, employee communications and employee survey tools into one unified hub.
Founded in 2006, we have over 400 people spread across four countries with offices in London, Birmingham, Sydney, Melbourne, Plovdiv, Boston and Rochester (USA). We are majority owned by Great Hill Partners, a private equity firm based in Boston, USA.
Reward Gateway operates a rigorous recruitment selection process for all hiring decisions which includes obtaining documented proof of the individual’s right to work in the country in which they will be employed. We pay market wages, and will always pay colleagues at least the minimum wage rate applicable in the geography in which they work.
We are passionate about doing business the right way, and all of our colleagues are required to demonstrate the highest ethics. All colleagues are guided by the eight values which we share, and these shape how we think, plan and make decisions to deliver operational excellence and best serve our customers.
Given the nature of our business, it continues to be our view that the risk of modern slavery in our supply chain is low compared to businesses operating in other sectors. However, we do not intend to be complacent and will continue to work to improve our policies and procedures to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values.
Speak Up – Reward Gateway encourages all its workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains, of the business. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. The reporting process is designed to make it easy for workers to make disclosures, without fear of retaliation. Those who have concerns can raise them via their line manager, the People team or by emailing email@example.com. Over the past year, nobody has raised any such concerns with us.
Staff Handbook – Reward Gateway’s handbook makes clear to employees the actions and behaviour expected of them when representing the organisation. We strive to maintain the highest standards of employee conduct and ethical behaviour both in the UK and when operating abroad and when managing our supply chain.
Procurement – Reward Gateway is committed to ensuring that our retail partners adhere to the highest standards of ethics and we only partner with reputable companies to ensure this.
Agency workers policy – Reward Gateway uses only specified, reputable employment agencies to source labour and we always verify the practices of any new agency we are using before accepting workers from that agency.
Whilst we resource our core services including engineering in-house where we have full control, like most large businesses we have a large supply chain, especially in the fulfillment part of our benefits and rewards products. Our suppliers are split into two categories; retailers who we partner with to deliver our benefits and reward products to our customers; and direct suppliers who provide a variety of products and services used by our teams across the globe.
Whilst almost all of our direct suppliers are in countries where the risk of slavery and human trafficking is low, we are conscious that the 1,900+ retailers that we work with globally have their own complex supply chains that are in higher risk areas.
We have begun the process of vetting our existing 1,900+ retailers to ensure they are compliant with the Modern Slavery Act 2015 and aligned with our own standards. Along with monitoring our existing partnerships we are reviewing our onboarding process to include relevant assurance questions about Modern Slavery to ensure future partners are compliant.
We continue to monitor industry and consumer news to be alert to modern slavery within the retail space. If and when we are made aware of any serious human rights violations within our partner network, we will act quickly and proportionally. Over the past year, we have not identified or been made aware of any of our supply chain partners who have fallen below our standards.
We partner with Fair Trade accredited suppliers for many of the products used in our offices. Many of these businesses have been chosen not only because of their focus on treating people in their supply chain fairly, but also because of their alignment with our Mission. Examples include:
As we continue to improve our supplier network, we foresee more opportunities to partner with innovative suppliers who share our values and can in fact act help us in achieving our Mission.
Over the next 12 months, we will continue to build on our current approach to managing the risk of slavery and human trafficking within our business. Our ambitions include:
We understand that the Modern Slavery risk is not static, and we will continue our leading approach to mitigating this risk in the year ahead.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the Reward Gateway statement on the prevention of slavery and human trafficking for the financial year ending 30 June 2019. It has been approved by our board who will review and update it annually.
Signed and approved by:
CEO - Reward Gateway